Tag Archives: Business

Five point someone – learnings so far..

Last four months journey has been exciting, full of impatience, worry, happiness and all kinds of feeling one ever experiences…

As I am working on building one of the best Internet Media company, I am learning as I am failing, experiencing and observing.. Here are some of my learnings so far.

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1. Don’t ever under-estimate the impatience of internet audience: You can keep on mulling over on what is the product feature you are lacking and how you should make it more useful for the end consumer, but the problem might lie somewhere else.  Don’t assume that Internet audience has the patience to see what lies beneath. They are an impatient lot and want results quick, real quick!!

 2.  Hire Hungry,  Not Experienced Sales People:  When you are battling with so many things – product, marketing, operations, sales – you would think that hiring the experienced sales guys is the best thing to do as they would have least learning curve. My experience tells me that it might go wrong in a harsh startup environment where power of brand is not behind the sales guy. Experienced sales guys, working in large companies are like courier boys collecting cheques on the power of brand.  They struggle, or rather are not willing to work extra hard when power of brand is not behind them.

Therefore, look of hungry sales guys who have never say die attitude and can withstand the pressure and harsh environment.

3.  Invest Early in Brand Building: In the internet business, Search engine marketing is like a necessary evil. Sooner you reduce your dependence on it, better it is.   Bids only increase over the years and starts pinching you.  SEM is like putting an ad in classified where every ad is competing for attention from the user.. Display is like a insert in main line newspaper.

Invest in Display ads with powerful communication. Be patient in terms of results as brand recall takes time to build.  Be happy seeing more and more people searching you on google via brand keyword.  Have your TG well defined and have targeted publishers for Display ad.

4.Don’t invest early on on Design – fix the UX first: While undoubtedly design is super important in Web 2.0 world, but not more than UX.   And UX is not an elixir which somebody can tell you in 1 day. You need to rigorously experiment, measure and evaluate to fine tune your UX.  While this is a never ending process, spending heavily on Design makes sense when you have a good handle on UX, or atleast you have a good sense of what does not work, otherwise you might up end up in a beautiful UI but a crappy UX.

5. Every employee is an integral part of the success story: As you build the business, you will hire lot of people in operations and seemingly mundane jobs. I can’t stress on it more that it is important to keep every employee engaged and involved. If mundane tasks are not executed properly, a well thought strategic move will not result into anything.. As is rightly said, every brick in the house is important!!

Chief Marketing Officer,

http://www.realtycompass.com

 

How Google Glass, 3D Printing and drone delivery will change the world!

Amazon is working on a delivery mode, where goods will be delivered by drones. Unbelievable it might seem, it might soon be a reality !!

It seems nothing short of fairy tale to imagine a world where goods will be printed by a 3D Printer, shipping by drone and one would need nothing more than a pair of glass to search just about anything, order anything and picture anything!

Let us look at each one of them and see potentially how can they change the way we interact, communicate, create and transact in world, and also the impact on business ecosystem.

Delivery of goods by Drone: Termed as Amazon Prime Air, Amazon is claiming that it will be ready technically by 2015-16.  Can it really happen? I already see lot of people questioning it from the perspective of technical feasibility, security aspects and logistical difficulties.  What I understand from the excerpts that drones can be imagined as  programmed courier person who has been programmed to deliver at 5-6 places before it returns to the source.

Undoubtedly, if it happens, it will change the world of e-commerce delivery. Nothing can beat the joy of having instant delivery.. That is one thing which still keeps offline shopping experience kicking and alive.  This post gives a lot of interesting ideas in which the world might change with drone delivery.  I like this one.. the diaper’s are finished..mother orders the diapers on amazon and within seconds it is delivered by a drone. WOW! 🙂

Well looks like it might take couple of decades even after the technology is established for the service to be commercially viable for delivering just about anything. So will it mean the consumption pattern would change JIT.. so people will not stock goods.. needs to be seen what impact it will have on the whole production cycle of goods?

Amazon testing drones © Amazon.com

Google glasses: This ofcourse competes with 6th sense technology made popular with Indian – Pranav Mistry. Well, I am not an expert in claiming which one will win. But one of the, whichever achieves the end objective of merging the digital experience with offline world will win. In the current avatar, Google glass is just a fancy bluetooth connector, but Google is working on the 6th sense experience everybody expects it to deliver.

When that happens, the world will be a hyper-connected and hyper-transparent place, where consumer can at any point of time check the authenticity of the claim/product etc. by going online and dig all information relevant to decision making in minutes. It will completely change the way people shop offline by helping them compare and review items in real time.  Will it be an end of brand, as information transparency will even make a new good product stand out, letting it compete against big brand ?  In this respect, here is an interesting article which says retailers already hate people who use them as showrooms. Google glass will only accentuate it.  Here is another interesting article which mentions what will be the impact on 5 Industries.

Google Glass: 5 Industries It Will Change Forever

3D Printing:  This seems to be most advanced out of the three technologies and might again radically change the world.  Also what appears is that it will first be adopted large scale for industrial use before it gets common for domestic use.

Without getting in-depth of technology which I don’t understand, 3D Printing helps in creating mass customization which today is unviable for most products. From a consumer perspective, consumers will get umpteen choices and customizable goods. From the perspective of industry – it will give birth to lot of small scale industries / entrepreneurs who will run this 3D Printer to customize a mass produced item by a factory.  This article from HBR also says that it will help industries move closer to consumption centre, rather than being near the source of raw material.

This is a very interesting story of a person who tried making christmas gifts using 3D Printing and gave up. So when it evolves for consumer, it will be radical but it is still long way to go.

So what will 3D printing change. With every customer wanting a customized product, how will the production value chain be altered?  Future shops might look like a catalogue with some products on display and based on customer requirement it can be easily customized.. Will it lead to lesser SKUs by brands, with every SKU having customization permutations & combinations defined?  It will SKT ( Stock keeping template) rather than SKU.

With all these technologies becoming a reality, we would be living in a world of instant search, instant customization, instant production, instant delivery and instant sharing.

Imagine, you see a beautiful T-shirt in M&S store, you instantly google and find out the competitive price in online stores of similar design T-shirt, go to Amazon, customize the item, which gets instantly printed by a 3D Printer and get it delivered instantly by drone… WOW!!

So what it did?   You like a M&S T-shirt but are instantly to get a similar T-shirt from a store which you customize based on your needs and get it delivered instantly at half the price of the T-shirt from M&S.

So the brand becomes powerless….

New set of entrepreneurs emerge who can customize the items…

production is instant based on demand..so is very efficient…

Mind Boggling!!

The Rising Sun

This morning, as the day awake,

The sun was shy, soaked in rain.

It watched the rain dance, like an unexpected Mr. Cool,

And greenery mushrooms and flower blossoms all over,

But the time will fly, rain will dry!

Sun’s soft core knows from inside,

That It needs to burn, for it to work hard from transience to permanence,

It must rise, to regenerate the water cycle!

My other poems are Here!